EnrichTV is a digital platform comprising of audio-visual content in the field of education and motivational content. It seeks to provide educational courses, and positive and motivational content on its platform, which is owned and operated by EnrichTV Private Limited (hereinafter referred to as “EnrichTV”/ “Company”/ “We”/ “Us”), a Private Limited Company incorporated under the laws of India.
These Terms of Usage contain the complete terms and conditions that apply to a User, Subscriber and Visitor on the Platform, and govern their access to and use of the Service (as defined below). However, it is made clear that some of the Services may require the User/ Subscriber/ Visitor to agree to additional terms and conditions. Unless otherwise provided, those additional terms shall be deemed to be incorporated into these Terms of Usage.
Understanding the Terms of Usage contained herein is important because, by using the Services on the Platform, the User/ Subscriber/Visitor is agreeing to these terms, in their entirety.
These Terms of Usage, along with the Privacy Policy (“Terms”), together constitute a legal and binding agreement between you (“User”, “Subscriber”, “Visitor”, “you”, “your”, “yourself”) and EnrichTV Private Limited, which shall comprise the terms under which you shall be permitted to use EnrichTV’s website and mobile application (together referred to as the “Platform”). Please read these terms, along with the Privacy Notice, Conditions of Use, and EnrichTV’s video fair usage rules applicable to you, and all other rules and policies related to the educational services/courses (including, but not limited to, any rules or usage provisions specified on any product detail page or on any help or other informational page for the educational service) (collectively, this “Agreement”).
The Terms of Usage governing your use of the Platform are set forth below:
Unless repugnant to the context, the terms used in these Terms of Usage have the following meaning:
IN THE EVENT, THE USER/SUBSCRIBER/VISITOR DOES NOT AGREE WITH ANY OF THE TERMS CONTAINED HEREIN, THEY SHALL NOT ACCESS THE PLATFORM OR AVAIL OF THE SERVICES.
EnrichTV offer courses on a Subscription Video on Demand (SVOD), Advertising Video on Demand (AVOD), and Transactional Video on Demand (TVOD) basis. The Users’ access to the content available on our Platform is controlled by the kind of business model under which such content is available. Follows is the procedure for, billing and payment, cancellation, and refunds that are applicable in respect of each such business model.
This business model allows you to access all our Subscription-based Content (“Paid Subscription Content”) at your ease, once you make payment (“Subscription Fee”) as per the applicable plan through our Eligible Payment Method(s).
EnrichTV may offer different kinds of Subscription plans, and each of these Subscription plans will be subject to different limitations and restrictions and the cost of each of these Subscription Plans may vary. You may select the Subscription Plan of your choice and you can change your Subscription Plan at any time. In case you change your Subscription Plan in between, Your new plan will get activated from the date and time You pay Your Subscription Fee.
The Subscription Plans offered by EnrichTV may be for different terms. The key Subscription Plan along with the Subscription Fee and the Term is described as under:
Plan | Fee | Term |
Annual Plan | Rs. 999/- | Annual subscription is valid for 12 months from the date and time of activation. |
Three-Month Plan | Rs. 249/- | Three Months Subscription is valid for 3 months from the date and time of activation. |
Monthly Plan | Rs. 99/- | Monthly Subscription is valid for 30 days from the date and time of activation.For monthly plan, Your monthly Subscription will be due for renewal on a monthly basis. For example, if Your subscription is activated at 09:00 AM on January 1, 2023, the monthly Subscription shall end at 09:00 AM on January 30, 2023. |
Plan Activation
Your paid Subscription plan will be activated only on a successful payment made by You through our Website.
Add-Ons
EnrichTV may also offer certain courses, features and/or benefits over and above the courses, features and benefits made available to you under your existing Subscription Plan (“Add-on”) for an additional fee (“Add-on Fee”). The Add-on will automatically expire upon the expiry of your Subscription Plan, unless the specific terms of such Add-on provide otherwise.
Automatic Billing and Renewal
The payments for a Subscription plan that is offered by EnrichTV may be made on a recurring basis (“Recurring Payments”). It is clarified that to access the Content provided on a Subscription basis, You are required to make periodic payments to continue to avail the services and benefits of the subscription.
You will not be bound to avail of Recurring Payments for the payments towards your Subscription Plan, and You may opt to cancel the Recurring Payments for your Subscription in the event Recurring Payments option is available and has been enabled, by visiting “My Account” Section on your Profile Page and managing your payment options.
In the event, Recurring Payments have been enabled by You, You authorize us to charge the Subscription Fee due against the next billing cycle during the subsistence of Your Subscription Plan, and EnrichTV may accordingly, automatically start billing as per Your selected Payment Method for the relevant Subscription Plan(s) and any Add-on(s) selected by You at the time of registration through the third-party payment gateway at the beginning of the Subscription plan, and on each subsequent renewal automatically, before the beginning of Your next billing cycle, unless You cancel Your Subscription(s) or Your Subscription(s) is otherwise suspended or discontinued pursuant to these Terms, unless You cancel or disable Recurring Payment, by means specified by Us and applicable at such time. In this case, Your Subscription will not renew automatically. Please note that Recurring Payments may be available for the Subscription Plan only in the event a Payment Method registered with Your Account and selected by You for the purpose of Recurring Payments is current, valid and acceptable to Us, for the purpose of Recurring Payments.
It may take a few days for Your payment made to EnrichTV to be reflected in Your “My Account” section. To see the commencement date for Your next renewal period, You need to visit the “My Account” Section on Your profile page.
Please note, in the event Recurring Payments have been initiated, You agree to be bound by these Terms in addition to the terms and conditions of applicable to Your Subscription Plan. EnrichTV and/or its Affiliates may, at any time, discontinue offering Recurring Payments for a Subscription Plan.
15-minute Free Trial
Some of the Content available under the Subscription Plan may start with a 15-minute free trial, which means EnrichTV permits you to access or view the Content for free for 15 minutes. At the end of 15 minutes, a pop-window requesting you to “Please pay Subscription Fee to continue watching” shall appear on your screen. This is done to provide You with the flexibility to watch the Content and make an informed decision about whether or not such Content is suitable for You, before subscribing to our plans.
Under such a free trial, You may not be required to pay any fees to EnrichTV.
Your eligibility for a free trial including the time for such free trial and the Content available to be viewed during free trial period is at the discretion of EnrichTV, and such free trial can be modified, suspended or terminated by EnrichTV at any point of time without giving notice to You.
Eligible Payment Methods
EnrichTV supports various electronic payment methods, including a debit card, credit card, internet banking, e-prepaid wallet, UPI, and in some cases, EMIs (“Payment Methods”). You will not be allowed to use a credit or debit card issued outside India to pay for the Subscription Fee. You will also not be allowed to pay Your Subscription Fee using a virtual card or virtual bank account.
These payments may be processed and facilitated through third-party payment gateways. In such case, the processing and facilitating of such payments shall be governed by the terms and conditions of such third-party payment gateways.
By reading these terms and availing our Services, You agree, understand and acknowledge that EnrichTV may engage third-party payment processors or gateway service providers to facilitate the processing of the Payment of Subscription Fees. Accordingly, you may be required to adhere to any terms and conditions of such third-party payment processors or gateway service providers, as communicated to you, from time to time.
EnrichTV reserves the right to decide the payment method eligible for a Subscription Plan. Our recognition of a specific Payment Method offered by a particular bank does not imply our recognition of other payment methods offered by that bank.
In case of Recurring Payments, EnrichTV may provide you the option to change your Payment Method for payment of Subscription Fees using Recurring Payments, provided however such Payment Method is eligible for Recurring Payments. In the event the option is made available by EnrichTV and in case of such change, to activate Recurring Payments through such new Payment Method, you will need to enable Recurring Payments on such new Payment Method.
You are solely responsible for the accuracy of the information about the Payment Method provided by You, including without limitation card (credit or debit) details.
Enable Recurring Payments
Recurring Payments will be enabled automatically for your Subscription Plan, if applicable, if you chose an eligible Payment Method. Recurring Payments may also be initiated at the time you are changing the plan for your Subscription. In such cases of change, Recurring Payments will be enabled for a Subscription plan, even if the same was not enabled for the previous plan of the Subscription.
Once Recurring Payments has been enabled, Your Subscription will auto-renew for the duration of the Subscription plan chosen by You and You will be charged automatically for the Subscription Fees, through the Payment Method registered with Your Account and selected by You for Recurring Payments, on the last day of each Subscription plan. For the avoidance of any doubts, it is clarified that auto-renewal will be effective on the expiry of your then-current Subscription Plan.
Before Recurring Payments is enabled and effected for Your Subscription, a token amount may be charged on the Payment Method proposed to be used by You (for Recurring Payments), for verification or authentication purposes. Once the verification or authentication is successful, You will be registered for Recurring Payments and the token amount charged will be refunded to You. This verification or authentication shall also be conducted or undertaken in case of a change in the Subscription Plan, if the subsequent plan chosen by You is eligible for Recurring Payments, as a result of which Recurring Payments is being enabled for such subsequent plan.
You agree, understand and acknowledge that EnrichTV may engage third-party payment processors or gateway service providers to facilitate the processing of the Recurring Payments. Accordingly, you may be required to adhere to any terms and conditions of such third-party payment processors or gateway service providers, as communicated to you, from time to time.
Disable or Cancel Recurring Payments
You may and have the sole right to decide to cancel or disable Recurring Payments towards your Subscription Plan either by contacting customer support or in the settings or preferences of “My Account” Section on your Profile Page. For avoidance of any doubts, it is clarified that if you cancel or disable Recurring Payments or auto-renewal of your Subscription, your then on-going Subscription will continue for the remainder of the Subscription period.
In the event: (a) you cancel or disable Recurring Payments or auto-renewal of your subscription, or (b) one of your Recurring Payments is declined for any reason whatsoever, including without limitation, expiry of your card: Your Subscription will not renew at the end of your then-current Subscription Plan. In such scenarios, You will be required to make payments separately for your Subscription Fee to continue to avail the Subscription for any additional period or duration. Your new Subscription Plan will begin on the later of: (i) the date on which Your then-current Subscription Plan ends, or (ii) the date on which the Payment Method selected by You is successfully charged for such additional period or duration of the Subscription.
Notification and Communication
You authorize Us to communicate with You, through emails, in connection with Your Subscription and/or Recurring Payments. You acknowledge that We may also communicate with You through our Affiliate(s) providing the Subscription or the benefits of the Subscription to You.
Disclaimer of Liability
You agree that we will not be liable for any losses or damages suffered by You on account of Your use of Recurring Payments for the Subscription, including as a result of any fraud in connection with any payment of Subscription Fee using Your Payment Method.
You can access some of our Content for free, but You will be required to watch Ads before and during the Course. There is no payment involved in this option.
EnrichTV offers certain special courses which are delivered online through the experts/mentors engaged by Us. You can rent or purchase individual courses for a one-time fee. Once you pay the requisite fee, You will have access to the course for a specific period. If you purchase a course, you will have a lifetime access to it.
For TVOD rentals, You cannot cancel Your rental once You start watching the course. If you purchase a course and encounter issues with the Content, please refer to our Refund Policy. TVOD Rentals and Purchased Content are viewable only on a single device at a time.
Please note that the TVOD-based Content is high-priced content, whose actual price may depend on:
EnrichTV may offer different kinds of TVOD Plans for accessing and viewing such High-Priced Content, and each of these TVOD Plans will be subject to different limitations and restrictions and the cost of each of these TVOD Plans may vary. You may select the TVOD Plan of your choice, subject to the terms and conditions of the TVOD Content you plan to access and view.
The TVOD Plans offered by EnrichTV may be for different terms.
Course Activation
Your Course will be activated only on a successful payment made by You through our Website, using the Eligible Payment Methods.
No Downloads, Hard-Copy Prints or Sharing of Access
Notwithstanding anything contained under these Terms, the Content provided to You on a TVOD basis, being a high-priced and high-valued content, is not available for download or in hard-printed copy. Any circumvention of technological methods or encryptions or digital rights management systems to access, print or download such Content will be liable to be prosecuted under applicable laws. The access to the Course is granted only to the User who has paid the requisite fee for such Course, through the email id registered at the time of Signing up. Sharing of Login Details with any other person is not permitted. Any such attempt will lead to immediate disconnection and removal from the course, as well as suspension or permanent termination of Your Account, notwithstanding anything else in these Terms.
The User will view the Course for personal use, and will not share the same with any other person. Any public dissemination, including recording of course on other device will be deemed a violation of the copyright of the Course Provider, and such person shall be entitled to take any legal actions against You.
EMIs and Installments
In exceptional circumstances, if You are allowed to pay the Course Fee by way of Installments, EnirchTV offers You the option to avail EMIs of 3-months, 6-months, 9-months, as applicable, and directly approved by our Partnered Banks.
You hereby agree, understand and acknowledge that EnrichTV may enter into arrangement with various banks to facilitate the processing of the EMIs. Accordingly, you may be required to adhere to any terms and conditions of such banks, as communicated to you, at the time of registering Yourself for an EMI.
In case Your access to the Course is dependent on Your payment through EMI, You undertake to pay the required amount of EMI to maintain such access to the Course. In any circumstance, if EnrichTV fails to receive the installment due as per the applicable term of EMI, for any reason, EnrichTV will be free to revoke all access and facilities until all dues are cleared. If You do not clear the dues, You will not be entitled to any refunds as we would not be able to replace You or refill a seat in an ongoing batch. If any cheque submitted by You to the bank stands dishonored for any reason, EnrichTV may consider prosecuting You for such default for causing Us significant unforeseeable losses.
You can cancel Your Subscription(s) any time during the current billing cycle, or before the start of Your next billing cycle. The cancellation will take effect at the end of the current billing cycle, and You will not be charged for the next cycle. In such case, You will have access to the courses/Content subscribed by You until the end of the current billing period.
To cancel Your Subscription(s), You need to visit the “My Account” Section on Your profile page. On cancellation of Your Subscription(s), You will be notified by EnrichTV.
In case you cancel your Subscription before the end of term of the current Subscription Plan, You will not be entitled to any refund, compensation, monetary or otherwise, from EnrichTV and/or its affiliates for the unutilized period of your Subscription Plan. It is clarified that the refund of the Subscription Fees (if any) shall be governed by the Terms and Conditions of our Website. The amount of Subscription Fees shall be governed by the terms of the Subscription, and you acknowledge that the same is subject to change.
All transactions for Pay-Per-View Content on EnrichTV are final, and returns of such Digital Content are not accepted. You have the option to cancel an order for Purchased or Rental Content within 48 hours of the transaction, however, it should be noted that cancellation rights are forfeited once the user begins watching or downloading the Content..
Upon purchasing Pre-recorded Courses, you are entitled to a 14-day refund policy, subject to terms and conditions of Refund Denial given below.
The following terms and conditions are applicable for Live Courses available on TVOD basis:
Please note that the refund provided to you will be after deducting the applicable processing fee charged to us. We may take a maximum of 60 days to refund the money to the source account from which it was paid. However, we will try to refund within at least 14 working days after a valid request is made to us in writing.
Also, note that this list is not exhaustive, and we reserve the right to make the final decision regarding refunds on a case-by-case basis. We reserve the right to modify the terms and conditions of this policy at any time. Any changes made will be updated on Our Website, and it is Your responsibility to review them periodically.
These Terms of Usage are governed and construed in accordance with the laws of India and the User/Subscriber/Visitor hereby submits themselves to the exclusive jurisdiction of courts and tribunals in Mumbai India. The User/Subscriber/Visitor irrevocably waives any objection it may have now or in the future to the choice of courts and tribunal of Mumbai India as an inconvenient forum.
Every provision contained in these Terms of Usage shall be severable and distinct from every other provision and if, at any time, any one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not be, in any manner, affected or impaired thereby.
When you access the Platform, we use cookies to collect information and store your online preferences. Cookies are widely used, and most browsers are set up to accept them automatically. If you would prefer, you can choose to not accept cookies. It is important to note that cookies do not capture any information that can personally identify you. Based on your interaction with the Platform, we may communicate with you on third-party channels for varied purposes, including but not limited to, promotion and marketing of our wide range of products/Services. Such communication may contain cookies that allow monitoring of websites (including our own websites that are part of our own Services) and your response to our communications. Cookies placed by these channels do not collect Personal Information. If you would prefer not to accept cookies, you can:
We reserve the right to amend these Terms of Usage at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Terms of Usage accessible through the Services, so you should review these Terms periodically. You can know if the Terms of Usage have changed since the last time you reviewed it by checking the “Date of Last Revision” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of these Terms of Usage.
Please feel free to write to us at info@enrichtv.com or call on 8828823641/ 8828823642 if you have any queries regarding EnrichTV’s Terms of Usage or the information practices of the Services.
EnrichTV Private Limited (“EnrichTV”) provides this Privacy Policy (“Policy”) to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information or data received from users/subscribers of this website and the mobile application (Together, hereafter referred to as the “Platform”).
This Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you [“Visitor”/ “User”/ “Subscriber”] and EnrichTV Private Limited.
In this Privacy Policy, “you” or “your”, “Visitor”, “User” or “Subscriber” means the person using the Platform and the person on whose behalf you are acting, if any, and “we”, “us”, “our”, “EnrichTV” or the “Company” means EnrichTV Private Limited, and its partners, and any other authorised person. We collect and process your personal data, sensitive personal data and third-party data carefully, only for the purposes described in this Policy and the associated Terms of Usage, and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any personal information, sensitive personal information, or third-party information handled by the EnrichTV is managed in a way that is ethical, compliant and adheres to best industry practices.
Please read this Privacy Policy carefully, before accessing or using our Platform, to understand our policies and practices regarding your Personal Data and how we will treat it. By accessing or using our Platform, including our Services, you agree and accept the terms of this Policy, and you understand and agree to the collection, use, sharing and processing of Personal Data in the manner described herein. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company, or legal entity to these terms.
Our Policy describes the types of Information we collect, why and how we use the Information, with whom we share it, and the choices you can make about our use of the Information. It also tells you how you can access and update your Information and make certain choices about how your Information is used. We also describe the measures we take to protect the security of the Information and how you can contact us about our privacy practices.
This Policy describes EnrichTV’s current data protection policies and practices and may be amended/ updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Platform. We suggest that you regularly check this Policy to apprise yourself of any updates. Your continued use of our Platform or provision of Data or Information thereafter will imply your unconditional acceptance of such updates to this Policy.
By mere use of the Platform, you expressly consent to EnrichTV’s use and disclosure of your Personal Data/Information (as defined below), Sensitive Personal Data/Information (as defined below) and third-party information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use this Platform. This Policy shall be deemed to be incorporated into the terms and conditions (“Terms of Usage”) of the Platform and shall be read in addition to the Terms of Usage.
This Privacy Policy applies to any and/or all of the Services offered by EnrichTV and its affiliates, agents, representatives, employees, including the Services offered on third-party sites, such as advertising services. This Privacy Policy does not apply to services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy applies to all the Visitors, Users/Subscribers, and others who access our Platform.
This Privacy Policy does not apply to—
Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of this Policy.
We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you include:
When you use the Platform, we collect certain information as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.
When you use our website, we collect and analyse information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the website.
When you use our mobile application or software (“app”), we automatically receive certain information about the mobile phone, tablet, or computer used to access the app, including device identifiers, IP address, operating system, version, Internet service provider, browser type, domain name and other similar information, whether and when you update the app, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the app.
When you use the Platform, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device.
If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such content Platforms. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you enrolled in a course/ class on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.
We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, where use of your information is necessary to process the payments, and thereby provide you with the access to the Content paid by you in accordance with your selected subscription plan, as well as to:
Combined Information. For the purposes discussed in this Terms of usage, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Terms of usage.
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
To collect the information in through Automated Means, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
As we adopt additional technologies, we may also gather information through other methods such as web beacons. Please note that you can change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local storage objects, with the Flash management tools available on Adobe’s website. Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services. For more information about our use of cookies, please see our Cookie Policy.
EnrichTV will share your information in the following ways:
However, we will make our best efforts to ensure that the third party with whom the data is shared affords the same level of data protection as offered by us, or even better and secure protection of your personal information as compared to our data protection services.
EnrichTV shall not be held liable for any privacy violation in this regard.
We keep your information for no longer than necessary for the purposes for which such data is collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements, and our legitimate interests in maintaining such Personal Information in our records, and strictly use it and/or as required to comply with applicable laws.
In doing this, we will have regard to the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. Generally, we will keep information relevant to our dealings with you for five years following the last date of the activity (or longer if required by applicable laws and regulations). In some circumstances, your Personal Data may be anonymized so that it can no longer be associated with you, in which case it is no longer Personal Data. Once we no longer require your Personal Data for the purposes for which it was collected, we will securely destroy your Personal Data in accordance with applicable laws and regulations.
EnrichTV takes technical and organizational security measures to protect the information provided via the Platform from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We employ sufficient administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, no Internet or email transmission is ever fully secure, error-free or impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet or email. It is advisable to exercise utmost care when disclosing any information to EnrichTV via the Internet. In addition, we are not responsible for the circumvention of any privacy settings or security measures contained on the Platform, or third-party websites. You are advised to use the Platform at your own risk.
The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins (such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of such third-party websites or services, and not the Terms of Use or this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
Depending on your jurisdiction of residence, you may have certain rights with respect to your information as further described in this section.
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact Information” section below at any time. Your local laws may permit you to request that we:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with the information necessary to confirm your identity before responding to your request.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt-out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by applicable law. For example, you may not opt-out of certain operational emails, such as those reflecting our relationship or transactions with you, or important notifications based on the content accessed by you.
If the ownership or control of all or part of our Products/Services or their assets changes, we may transfer your information to the new owner.
EnrichTV collects Sensitive Personal Information/Data of its Users/Clients (like passwords, financial data such as bank account details, credit card and debit card details, etc.), in accordance with the SPDI Rules, 2015. EnrichTV follows reasonable security practices and procedures and has a documented information security programme and information security policy that contains managerial, technical, operational, and physical security control measures which are commensurate with the information assets being protected with the nature of our business.
For any questions or reasonable inquiry related to the protection of your data at EnrichTV or regarding this Policy in general, you can contact EnrichTV’s Privacy Office:
Please keep in mind that email communications are not always secure. Therefore, please do not include sensitive information in your emails to us.
We will do our best to address your request in time and free of charge, except where it would require a disproportionate effort. In certain cases, we may ask you to verify your identity before we can act on your request. If you are unsatisfied with the reply received, you may then refer your complaint to the relevant regulator in your jurisdiction.
In accordance with the Information Technology Act, 2008 and the corresponding Rules made thereunder, the name and contact details of our Grievance Officer are provided below—
Name: Adv. Geet Valecha
Address: 7th Floor, WeWork Zenia, Hiranandani Circle, Hiranandani Estate, Thane, Maharashtra 400607
E-mail Address: info@enrichtv.com
Contact No.: 8828823641/ 8828823642
Such person will be responsible for addressing any of your discrepancies and grievances, as expeditiously as possible, but not more than one month from the date of receipt of such grievance.
When this Policy mentions “we”, “us”, “our”, it refers to the Controller of your Data under this policy document, namely EnrichTV, with which you had, have or will have a “service provider and user” relationship”. As a Controller of your Data, EnrichTV decides the type of data collected and the manner of use of such Data, taking into account the kind of Services we offer on our Platform.
The most current version of this Privacy Policy document will govern our use of your data and can be found on the Platform of EnrichTV’s (see “Privacy Policy” section).
We reserve the right to update this Privacy Policy, at any time, and we will make an updated copy of such Privacy Policy available to you and notify you when we make any substantial updates.